Shipping Information

Where We Ship
We currently ship to customers in Australia and New Zealand. Please note that some products (particularly heavy or oversized items) may not be eligible for delivery and are available in-store pickup only. Check individual product pages for specific shipping availability.
Shipping Rates
  • Click & Collect: Available for in-stock items at selected store locations.
  • Free Shipping: Orders over $100 (excludes heavy/oversized items).
  • Standard Shipping (Australia): $10 flat rate.
  • Express Shipping (Australia): $20 flat rate.
  • New Zealand: $25 flat rate (not all items available).
Order Processing & Delivery
  • Orders are processed and shipped during business hours: Monday–Friday, 10am–5pm (AEST), excluding public holidays.
  • Orders may be dispatched from any of our store locations, depending on stock availability.
  • If your order contains multiple items, they may ship separately. In this case, you will receive separate tracking numbers, but no additional shipping charges will apply.
  • Delivery timeframes are provided as a guide only, beginning from the date of purchase. Weekend delivery is not available.
  • Once dispatched, we are unable to redirect orders.
Urgent Orders
If you require delivery by a specific date, please contact us before placing your order to confirm availability and shipping options.